Hours: 4
Short Description
This course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity influences relationships between co-workers.
Objectives:
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Identify the impact of cultural differences on relationships, and identify personality styles and the influence of your personality on others.
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Identify the barriers to diversity, responses to discrimination, as well as ways to deal with and avoid discrimination.
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Communicate effectively in a diverse workplace and provide effective feedback to others.
Course Outline
|
Lesson 1: Fundamentals of
diversity |
Lesson 4: Communicating in a diverse
workforce |