Business Writing That Works

Short Description

Everyday business activities require written words to communicate with other employees and customers. Whether you are using them to write a letter, proposal, business plan, reports, or just an inner office email. Your written message reflects intelligence, creativity, and ability to use words effectively. In this seminar you will learn to write clear, consise, correct and complete documents of any format.

Course Outline

Lesson 1. Personal Learning Objectives

Introductions
Setting goals for this seminar

Lesson 2. Advantages Of Written Communication

Why do we fear writing
What makes a good writer
Why write

Lesson 3. The 4 C’s Of Written Communication

What is Clear writing
What is Concise writing
How to use Complete writing
Implement Correct writing

Lesson 4. Writing Clear

Making your writing clear to the reader
Choosing the correct words
When to add, delete or substitute words
Eliminate words that could offend others

Lesson 5. Writing Concise

Eliminate wordiness
Using active instead of passive voice
Use words more economically
Using acronyms to save space and
increase readability

Lesson 6. Writing Complete

What, When, Where, Why and How
Using a checklist to make it easier
Empathy with the reader

Lesson 7. Writing Correctly

Obey the rules of grammar, spelling and
punctuation
Common punctuation problems
Common spelling errors|
Using an apostrophe to show possession
Subject‐verb agreement
Errors in pro‐noun usage
Using jargon

Lesson 8. Proof Reading

Three excellent proof reading techniques
Spell‐checking isn’t perfect
Points to review before a document
leaves your desk

Lesson 9. Putting it all together

Today’s writing trends
Using current formats for letters

Lesson 10. Review

Top ten writing challenges
Create a personal action plan

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